Job Description

On-Call Banquet Server

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or live with us, our purpose is to create impressions that will resonate for a lifetime. Life is richer when we truly connect with the people and the world around us.

Join our team in the Land of Enchantment! Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our Banquets team—a server who infuses enthusiasm into everything they do and shares our passion for service excellence!

What are we looking for?

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
• A collaborative team player who actively supports and encourages colleagues to achieve shared success
• An organized, detail-oriented individual who thrives in a multitasking, fast-paced environment

What would you bring to the table?

• 1+ years of banquet service experience or F&B service industry experience, preferably in a luxury hospitality environment
• Strong F&B knowledge
• Flexible schedule—availability to work evenings, weekends, and holidays
• Current New Mexico Food Handler and Alcohol Server certifications
• Ability to stand and move around for the entire shift
• Ability to lift and carry up to 30lbs.

What would my job responsibilities be?

• Use your genuine and authentic personality to deliver impeccable service for all group and social catering events, both on property and at off-site venues
• Maintain heightened awareness and presence in all service areas, taking anticipatory actions to create exceptional, memorable experiences
• Execute refined event setup and breakdown, ensuring all décor, tables, serviceware, and equipment meet Four Seasons standards
• Foster strong, open communication within the banquet team to ensure flawless coordination and seamless service throughout each event
• Serve as a confident problem solver in every guest interaction, upholding the highest levels of hospitality and professionalism
• Accommodate special requests whenever possible and resolve guest concerns with grace and efficiency
• Assist guests with inquiries related to hotel services, hours of operation, key personnel, in-house events, directions, and any other details essential to their experience

What will it be like working for us?

Four Seasons is the world's leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand. We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work—just ask!

What about the benefits?

• Global growth opportunities
• A culture that breeds success and rewards
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• 401(k) Retirement Plan
• Sick leave pay
• Competitive pay: $7.65 hourly + service charges

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

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