Job Description

Job Description

Job Description

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Work From Home | Flexible Scheduling | Strictly Inbound Calls

Looking for a remote opportunity that gives you more control over when you work?

This independent-contractor opportunity allows qualified professionals to work from home, select available servicing hours, and earn income while supporting established nonprofit fundraising campaigns.

We are seeking dependable, professional individuals who are comfortable working independently, following structured procedures, and providing donors with an accurate and positive experience.

All donor calls are strictly inbound 

You will not:

• Make outbound calls
• Cold-call potential donors
• Solicit donations
  
• Sell products or services

Donors call voluntarily after responding to an established nonprofit campaign. Your role is to answer the call professionally. Follow the appropriate campaign procedures, and accurately process the donor’s pledge or contribution.

• Answer inbound calls from donors
• Follow structured scripts and campaign procedures
  
• Confirm donor and transaction details
• Navigate computer systems while speaking with callers
• Maintain professionalism and confidentiality
  
• Meet established attendance and performance expectations

Applicants must have:

• A high school diploma or GED
• At least six months of remote customer-service experience or one year of onsite customer-service experience
• Strong verbal communication and active-listening skills
• Accurate data-entry and basic computer skills
• The ability to navigate multiple systems while speaking
• Professional and dependable work habits
• A quiet, dedicated home workspace

Before servicing, contractors must have:

• A Windows 11 computer
• At least 8GB of RAM; 16GB is recommended
• A USB headset with noise cancellation
• Wired high-speed internet
• A direct Ethernet connection
• A quiet, distraction-free workspace

Dual monitors are recommended

MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted.

Do not purchase equipment simply to submit an initial application. Confirm your eligibility and equipment requirements first.

• Contract rates generally range from $13–$15 per hour
• Earnings may depend on the campaign and performance
• Campaigns may offer servicing intervals throughout the day and night
• Contractors select from available servicing intervals
• Continued access to campaigns depends on reliability, attendance, quality, and performance

• This is a 1099 independent-contractor opportunity, not a traditional employee position
• Required certification must be completed before servicing
• Available hours are not guaranteed
• Campaign availability may change
• Contractors are responsible for managing their schedules and meeting accepted commitments
• Eligibility may depend on experience, location, equipment, background requirements, and certification results

If you are ready to work from home, provide professional donor support, and build a schedule with greater flexibility, apply today.

Apply now to be considered for a Remote Nonprofit Donation Processor or Pledge Drive Specialist opportunity.

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